Saturday, 16 July 2011

Spelling mistakes 'cost millions' in lost online sales

An online entrepreneur says that poor spelling is costing the UK millions of pounds in lost revenue for internet businesses.

Charles Duncombe says an analysis of website figures shows a single spelling mistake can cut online sales in half.

Mr Duncombe says when recruiting staff he has been "shocked at the poor quality of written English".

Sales figures suggest misspellings put off consumers who could have concerns about a website's credibility, he says.

More information: BBC

No comments:

Post a Comment